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Convergence refers to a trend where some technologies having distinct functionalities evolve to technologies that overlap, i.e. multiple products come together to form one product, with the advantages each initial component.
 
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How Can Communication Service Providers Deliver Exceptional Support to Multi-Services Customers?

By : CA NVM Published Date: Feb 19, 2008
In today’s converging, multi-services market, leading providers must standardize processes and IT infrastructure across their multi-play offerings in order to improve profitability while reducing costs.
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CA NVM

Lifetime Products Boosts Productivity and Cuts Costs with Unified Messaging Solution

By : Microsoft Exchange Published Date: Jun 15, 2007
Lifetime Products manufactures tables, chairs, and basketball equipment for customers in more than 50 countries. Its employees in the United States and China depend on messaging technologies to stay connected to customers and the office. To improve productivity, Lifetime deployed Microsoft® Exchange Server 2007 Unified Messaging. Employees can access their e-mail, voice-mail, and fax messages in their inboxes—while at work, at home, or on the road.
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Microsoft Exchange

Managing Voice over IP for Successful Convergence

By : CA NVM Published Date: May 16, 2006
Voice over IP (VoIP) has much to offer in cost savings but some customers have concerns about VoIP call quality compared to the quality of traditional voice services. This white paper will help you learn how to take the right steps so that voice quality is assured. It leads you through the pre-deployment assessment and describes how quality of service should be applied to ensure your production network will meet users' expectations.
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CA NVM

Clarity - Why Now

By : CA PPM Published Date: Apr 16, 2004
Increase efficiency through best practice project execution, resource optimization and comprehensive project management. IT Management and Governance systems have entered the mainstream, joining ERP, CRM, HR and e-mail as part of the standard enterprise applications landscape. Learn more today.

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CA PPM

Driving Workforce Productivity with Unified Communications: The Path to Fixed/Mobile Convergence

By : Motorola Good Technology Published Date: Sep 26, 2007
Aberdeen's research shows that Unified Communications (UC) solutions have a measurable impact on the productivity of an organization's workforce. Read this report to learn how best-in-class organizations are leveraging their UC solutions as part of an integrated business-process mapping program to understand how UC solutions help the workforce most effectively impact those core business processes.
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Motorola Good Technology

Fixed Mobile Convergence - A Carrier Avenue to Profits, Growth and Competitive Differentiation

By : HP Procurve Published Date: Nov 14, 2008
Following a long period of development, fixed-mobile convergence (FMC) appears ready to arrive in the form of real carrier services for enterprises. The concept of FMC—the ability to access multimedia applications from a variety of end-user devices while roaming across a range of fixed-line and mobile networks—has broad appeal. Enterprises see FMC as a way to improve employee efficiency which may also help reduce telecom costs. Carriers look to FMC to help them survive and grow in a world where profits from providing mere connectivity and transport for voice and data are rapidly dwindling.
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HP Procurve

How IBM Positioned for Business Growth Using Integrated Business Communications

By : IBM Published Date: Jan 11, 2007
This paper describes IBM's experience with and the benefits achieved from basic network convergence and IP telephony, the convergence of applications, and the ability to transform the enterprise business model.
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IBM

Integrated Business Communications: A Force For Business Transformation

By : IBM Published Date: Oct 11, 2006
Many forward-thinking organizations are beginning to see the true potential of the convergence of voice, video and data.  It has the power to transform business relationships, business processes and collaboration between employees, suppliers and customers.
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IBM

IP Convergence that Knows No Boundaries

By : Sprint Published Date: Jan 11, 2008
Access this article published in Network World to learn more about Sprint’s vision of convergence.  This article features a case study of a specialty retailer currently experiencing the power of Sprint’s converged wired and wireless voice and data network solution.
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Sprint

Loud and Clear: SMBs Get the Message About Unified Mobile Communications

By : Quocirca Published Date: Jun 24, 2008
Businesses of all sizes adopt technology to make them more productive, cost effective or flexible and help them compete. Over the years the adoption of tools such as mobile phones, wireless laptops, the internet and email have all been driven by such expectations. Small and mid-sized businesses (SMBs) are often at the forefront as these technologies can give them a lead on their larger competitors. What starts as a useful extra tool or 'competitive edge' soon becomes the accepted norm and a search for improved quality and utility then ensues.
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Quocirca

On Demand IP Communications at IBM

By : IBM Published Date: Nov 11, 2004
Download this paper to learn why IBM believes that the real business value of IPC voice systems is reflected in improved employee productivity, enhanced business processes, and the ability to deliver more responsive services and offerings.
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IBM

5 Checkpoints to Implementing IP Telephony

By : Interactive Intelligence Published Date: Apr 24, 2007
Implementation planning for IP PBX software and IP telephony has become vital as businesses replace discontinued legacy PBX phone systems. This informative whitepaper outlines five "checkpoints" for any implementation plan that will help make IP communications a successful proposition.
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Interactive Intelligence

Paving the Way for Business Innovation with Integrated Business Communications Solutions

By : IBM Published Date: Jan 11, 2007
This paper provides an overview of opportunities and benefits of business communications integration and includes two "before and after" scenarios - one in financial services and one in healthcare - that demonstrate how IBM clients have benefited from integrated business communications.
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IBM

Realizing the Business Value of Converged Applications

By : IBM Published Date: Dec 23, 2005
This IBM white paper posits that most enterprises have yet to realize the full value of convergence and explains why the real promise of IP networks lies in converged applications. It goes on to explain how IP convergence can build real business value for today's busy contact centers.
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IBM

Straddling the Divide between IPT and IT: Implementing ITIL to Optimize Your IP Telephony Investment

By : Clarus Systems Published Date: Feb 26, 2008
The recent momentum of Unified Communications (UC) and the disruptive enabling technology of IP Telephony have created a convergence between Voice Engineering and IT departments that is unprecedented - even since the advent of computer telephony integration. However, despite rapid and significant advances within these technologies, many enterprises, even the early adopters, have not fully embraced the alignment of these two worlds.
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Clarus Systems

Superhighway at the Crossroads: The Evolution of Internet Service Provision

By : Quocirca Published Date: Sep 22, 2008
The internet has grown rapidly from a random collection of mainly academic networks and military control and routing protocols into a global, integrated and sophisticated commercial utility. No longer simply an 'Information Superhighway', it has extended to embrace voice telephony, video and mobile communications as part of a converged network. Connection options and services have expanded, with opportunities for internet service providers (ISPs) to add value beyond simply forwarding bit and bytes.
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Quocirca

The Role of Ethernet in Consolidation and Virtualization

By : Force10 Networks Published Date: Sep 15, 2005
This white paper explores the technologies needed to ensure businesses are prepared to meet the new challenges and opportunities of the emerging “answer economy”.
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Force10 Networks

Taridium Managed VoIP Offering

By : Taridium Published Date: Aug 22, 2007
The Taridium managed VoIP offering (TMV) is a complete PBX replacement solution for small to medium enterprises. Taridium Managed VoIP combines the reliability of an on-premise open standards VoIP telephony system with the convenience of a simple monthly fee for equipment, services and support.
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Taridium

Transformation Services: Validating IP Communication Deployments & Upgrades

By : Clarus Systems Published Date: Oct 24, 2007
In today’s global marketplace, you rely on your IP telephony environment to unite employees who work remotely, in a branch, or at the office headquarters by providing seamless, effective communications. Whether at the time of deployment, during an upgrade, or through an operational review, validating these environments to function properly and meet user expectations is critical.
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Clarus Systems

The Definitive Guide to Converged Network Management

By : CA NVM Published Date: Sep 07, 2007
This eBook takes a detailed look at how to develop, implement and manage a converged network.
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CA NVM

Unified Communications: Concepts and Business Applications

By : Avaya Published Date: Mar 14, 2007
Unified communications has the potential to dramatically simplify and improve enterprise communications, as well as improve business agility. By integrating various forms of communications, such as voice, video, instant messaging, conferencing, presence and voicemail, individuals can more effectively control and manage their inbound and outbound communications sessions, and enterprises further stand to benefit.
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Avaya

Unified Communications: Are You Ready?

By : Avaya Published Date: Dec 21, 2006
In this white paper, you’ll learn how two of the most respected industry analysts define unified communications and why organizations are considering its use to improve business operations. With vivid examples of the problems it solves and its value to users and IT, you’ll begin to understand how unified communications improves productivity and enhances business processes.
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Avaya

Your Voicemail System Is More Than 5 Years Old. Now What?

By : Interactive Intelligence Published Date: Aug 22, 2007
For many organizations, the decision process behind replacing an end-of-life voicemail system can include weighing the benefits of unified messaging, unified communications, and VoIP. This whitepaper looks at the messaging issues businesses face and the options the Communité(r) solution gives them.
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Interactive Intelligence

An Introduction to OS Server Virtualization and a Different Approach to Server Virtualization

By : SWsoft Published Date: Aug 30, 2006
Today's IT organizations are dealing with the consequences of exploring IT Infrastructure growth and complexity. With its growing complexity and volume, the cost of managing the infrastructure from simple patch management to skill sets requirements for IT administrators is increasing.
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SWsoft

Best Practice Recommendations for IT and Telecom Inventory Management

By : CA SM Published Date: Dec 11, 2007
Telecom assets are a special class of IT assets that require an accurate inventory for effective financial management. Enterprises should consider the benefits of establishing a "single version of the truth" that comes from linking management of IT and telecom assets with their other systems and processes. An accurate inventory is critical for effective financial management. Managers need accurate information that supports their business decisions.
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CA SM
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