VMware Virtual Desktop Infrastructure Reduces IT Costs for IRMC Call Centers - Virtualization Resource Site
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VMware Virtual Desktop Infrastructure Reduces IT Costs for IRMC Call Centers
By : VMware Dell VMware Dell

INFORMATION
   
  Published : Apr 02, 2007 
  Length : 4 
  Type : Case Study 
   
 
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  Overview :
  In this case study, you'll discover the tangible benefits to IRMC when they used VMware Virtual Desktop Infrastructure to virtualize their call center operations and support multiple call centers from a central data center. Their IT staff achieved increased flexibility, faster provisioning, redeployed IT staff, reduced IT costs, and improved competitiveness. Finally, review a detailed financial analysis to back up IRMC's 73% annual ROI, and see how they saved.
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Browse Related Categories :
Call Center Management , Call Center Software , IT Spending , Server Virtualization , Spend Management
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